Quick guide 💌
Love our handmade pouch collection or trying a scoop for the very first time？
Choose our Handmade Scoop
Looking for a traditional scoop?
👉 Try our Deluxe Scoop
💗 Leave your Preferences, and we'll match a special surprise just for you.
A Scoop Made Just for You.
Frequently asked questions
Q: What if an item is damaged or has a quality issue?
A: If any item in your scoop arrives damaged or has a quality problem, please contact us at any time. We can offer a refund or replacement for the affected item.
Q: Can I choose which items I receive?
A: Our lucky scoop is primarily a random mystery box, but you may choose the preferences when ordering. We will do our best to include them, but we cannot guarantee specific items or designs.
Q: Can I get multiple scoops with the same items?
A: Items are packed randomly, so duplicates may occur if you order multiple scoops. This is part of the fun and surprise experience!
Q: How many items are included in one scoop?
A: Each scoop contains 10+, 12+ or 30+ random items, including a mix of accessories, stationery, and decorative items. From time to time, some lucky orders may receive a special big surprise at no extra cost.
Q: Can I return or exchange opened scoops?
A: Due to the blind box nature of this product, opened scoops cannot be returned or exchanged. We only accept returns or replacements for damaged or defective items.